Rules And Values We Stick To
Code of Conduct;
Gloogal Market code of conduct sets out the rules and values which all our employees must conform to. The code is reflective of our values and expectations, and outlines our ethical and environmental policies, to which everyone who works at Agro Group is required to adhere.
Our code of conduct details our stance on HS&E, anti-bribery and corruption, anti-money laundering, human rights, corporate responsibilities and business and humanitarian ethics.
Anti-bribery & Corruption;
It is well documented that some of the world’s locations are perceived as presenting a high business risk when it comes to levels of bribery and corruption.
Gloogal Market code of conduct aims to prevent this illegal and immoral activity in its workforce by insisting that all employees carry out anti-bribery and corruption risk assessments on parties with whom we do business, as well as laying down a list of rules and regulations with which all parties are required to conform.
Should suspicions arise that our bribery and corruption policies are being abused or ignored, a prompt and full investigation into the offending parties will be launched.
Our Guiding Principles;
All employees are made aware of our key guiding principles which include our support of the Universal Declaration of Human Rights, our commitment to Quality Agricultural Commodities, our responsibility towards the environment and our compliance and ethics policy.
Equal Opportunities Policy;
Gloogal Market is committed to providing a working environment in which employees are able to realise their full potential and contribute to business success irrespective of his or her gender, race, colour, nationality, ethnic or racial origin, marital status, sexual orientation, religion or disability, ensuring that the provisions of equality are strictly adhered to. This is a key employment value to which all employees are expected to give their support.
In order to create conditions in which this goal can be realized, Gloogal Market Group is committed to identifying and eliminating discriminatory practices, procedures, and attitudes throughout the organisation. Agro Group expects employees to support this commitment and to assist in its realization in all possible ways.
Specifically, Gloogal Market aims to ensure that no employee or job applicant is discriminated against, either directly or indirectly, on the grounds of gender, race, colour, nationality, ethnic or racial origins, marital status, religion or disability.
Equal opportunities practice is developing constantly as social attitudes and legislation change. Gloogal Market will keep its policies under review and will implement changes where these could improve equality of opportunity. This commitment applies to all Gloogal Market’s employment policies and procedures, not just those specifically connected with equal opportunity.
How Gloogal Market handles your our code of conduct enquiry
Every enquiry reaching our export desk follows the same documented route, so buyers know exactly what happens between a first message and a sealed container. You send the product, quantity, target specification, destination port and preferred incoterm; we confirm producer availability, issue a formal offer with validity dates, and agree the inspection and payment terms before any goods are committed.
Sourcing is handled from our Nairobi operation, which keeps us close to producers, warehouses and the load port. Contract administration, buyer communication and documentation are coordinated from our Las Vegas office, so buyers in the Americas, Europe, Asia and the Middle East work within familiar business hours.
What we confirm before quoting
- Available tonnage, harvest or production window, and realistic first-shipment date.
- Specification tolerances the producer can hold consistently across repeat shipments.
- Packaging, marking and palletisation required by your import authority.
- Documentation set: invoice, packing list, bill of lading, certificate of origin, phytosanitary or health certificate where applicable.
- Inspection arrangement — SGS, Intertek, Bureau Veritas or a buyer-nominated surveyor.
Order process
- Enquiry and specification review, normally answered within one business day.
- Formal offer with price, incoterm, packaging, payment and validity period.
- Contract or purchase order signed, with proforma invoice issued.
- Payment terms confirmed — T/T, USDT, BTC or Escrow, as agreed in contract.
- Pre-shipment inspection, stuffing photographs, and container sealing.
- Shipment within 5 – 7 working days of payment confirmation, documents couriered on departure.
Quality, compliance and traceability
Goods are drawn from producers and warehouses we have inspected, sampled and approved. Retained samples are held against each lot so any post-arrival query can be checked against what actually shipped. Where a destination market imposes residue limits, fumigation rules or certification requirements, those are written into the contract rather than left to interpretation, and the relevant certificates travel with the documents.
Logistics and markets served
We quote FOB at the load port and CFR or CIF to your nominated destination, so you can compare against your own freight arrangements. Marine transit is typically 15 to 21 days port to port, with an express option under 15 days on selected lanes and air freight available for samples and high-value lots. Buyers regularly served include USA, Canada, United Kingdom, Europe, China, India, UAE, Turkey, Vietnam, Egypt, Libya, Israel and other markets worldwide.
For full detail, read our export procedures, quality assurance policy, shipping terms and return policy, or write to support@gloogalmarket.com.
Explore our products
Request a Our Code Of Conduct Quote
Send your quantity, target specification, destination port and preferred incoterm — we reply with a formal offer and, where required, a sample or inspection plan.